myMOM Portal

General capabilities

myMOM Portal provides at-a-glance information of your workforce and work pass holders and lets you complete transactions faster.

Some features include:

• Charts
  See an overview of your company’s workforce and work pass information.
• Customisable bookmarks
  Access your favourite eServices easily.
• Manage user's access
  Manage EP eService account users' access and update their contact details.

Manage work passes

You can also use myMOM Portal to:

• Manage work pass and related transactions
  Apply, renew, appeal, issue, cancel, withdraw, or replace a pass (all pass types except Work Permit).
• View lists of new and existing pass holders
  See each applicant’s pass status and relevant next steps in the application process.
• View lists of work pass records
  Filter by pass type, date range.

Workforce Insights Tool

Get benchmarking insights to help with your workforce planning and hiring decisions.

The enhanced tool includes workforce profile charts on Diversity and Local PMETs, to help you calculate your total COMPASS score. Features include:

• Diversity profile
  See the share of nationalities among your firm’s PMETs.
• Local PMETs benchmarking
  Compare your firm’s local PMET share to other firms in your sector.
• Salary benchmarking tool
  Compare median salary across occupations and industries.
• Industry data on job benefits
  View benchmarks of non-monetary benefits offered within different industries, such as leave and flexi work arrangements.

You can use myMOM Portal if you are an employer, or employ foreign workers holding the following work passes:

• Employment Pass
• S Pass
• Work Permit

Before you can log in to myMOM Portal:

• You need Corppass. Apply for Corppass if you don’t have one.
• Your Corppass admin or sub-admin must assign your Corppass account:
  1. Log in to Corppass.
  2. Go to the eService Access tab.
  3. Choose myMOM Portal as one of your company’s eServices.
  4. Assign myMOM Portal to your Corppass account.

To view work pass-related data:

• Your company must register for an EP eService or WP Online account.
• Your EP eService or WP Online administrator needs to grant you access to EP eService or WP Online.
• Your Corppass administrator must assign access to EP eService or WP Online to you:
  1. Log in to Corppass account.
  2. Go to the e-Service Access tab.
  3. Choose EP eService or Work Permit Online (WPOL) as one of your company’s eServices.
  4. Assign EP eService or Work Permit Online (WPOL) eService to the respective EP eService or WP Online administrators and users.

To check if you have access:

1. Log in to your Corppass account.
2. Go to Assigned eServices tab. You should see myMOM Portal listed as one of your assigned eServices.

If myMOM Portal is not listed as one of your assigned eServices, please ask your Corppass admin or sub-admin to assign the eService to you.

Please check with your Corppass admin if you have the access to the requested data, or if the data is available for your company.

For work pass-related data, we perform additional checks on the EP eService and WP Online administrators and users to ensure that only eligible persons can perform work pass transactions.

The administrator can:

• Grant access to the company’s employees as EP eService users.
• Terminate users’ access if they leave the company or no longer need access.

To prevent unauthorised transactions, follow these steps:

1. Submit the authorisation form to authorise the service provider's staff.

2. Complete the request to appoint the service provider's staff as the administrator or user based on the relevant scenarios in the table below. The processing time is within 1 week.

If your EP eService administrator or user has left the company, or no longer needs access, your EP eService administrator must remove their access immediately.

Otherwise, we may suspend your company’s EP eService account.

To remove or appoint another administrator or user, your EP eService administrator must:

1. Log in to myMOM Portal
2. Scroll down the ‘Work Passes’ page to the ‘Go to Quick Menu’ section.
3. At the menu page, under 'Action', scroll down the drop-down list and select ‘Manage user access/contact details’.

Your request will be processed within 1 week.

If you only have 1 EP eService administrator and the person has already left the company, you must submit a request to change administrator immediately.

The information is based on the latest available aggregated data in our databases. There may be a time delay of about 3 months as the data is compiled and processed.

You can sign up for an EP eService or WP Online account if you are:

• A business owner – you must be a Singapore citizen, Singapore permanent resident or an EntrePass holder.
• An employee of a registered business – you must be a Singapore citizen or Singapore permanent resident.
• A foreign employee of a registered business – you must hold an Employment Pass, Personalised Employment Pass or S Pass.

To sign up for an account, you need:

• Singpass
• Unique Entity Number (UEN)

How to sign up

1. Log in to Work Pass Account Registration (WPAR) using your Singpass.
2. Follow the instructions on the screen.
3. Your application will be processed within 1 week. It may take longer if more documents are needed.
4. Log in to check your application status.

Your EP eService or WP Online administrator's duties

During registration, you must appoint an EP eService or WP Online administrator. This person should preferably be the business owner, a director or a senior employee.

The administrator can appoint another administrator. You can appoint up to 2 administrators.

The administrator can create up to 4 user accounts.

Your Corppass administrator's duties

Your Corppass administrator must also assign access to the EP eService or WP Online administrators and users for them to log in to EP eService or WP Online:

1. Log in to Corppass account.
2. Go to the e-Service Access tab.
3. Choose EP eService or Work Permit Online (WPOL) as one of your company’s eServices.
4. Assign EP eService or Work Permit Online (WPOL) to your Corppass account.